REI3 can be used 100% free of charge - this includes commercial uses. No licenses are required to use applications or to create and publish new ones.
See below for commercial support options. You can still contact us without service agreement, reaction times then depend on current availability.
Contact
Get professional services for REI3 from Lean Softworks, the primary developer of the REI3 application platform.
| Free | Level 1 | Level 2 | Level 3 | |
|---|---|---|---|---|
| Unlimited users | ||||
| Directory services (LDAP) | ||||
| Corporate identity customizing | ||||
| Cluster management | ||||
| Support for REI3 platform issues | ||||
| Support for REI3 application issues (authored by Lean Softworks) |
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| Support for REI3 platform upgrades (up to two instances) |
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| End user support | As agreed | |||
| Support contact | Contact form | Email, phone, key account | ||
| Response time | If possible | Within 2 working days | Within 1 working day | As agreed |
| Discount on work hours | - | - | 10% | 15% |
| Price | Free | 85€ / month | 250€ / month | As agreed |
